ABOUT US

WE’RE HERE TO 

WORK WITH YOU

About Great Kitchens & Baths Remodeling Services in Muncie, IN

You’ve been dreaming about creating a beautiful new space in your home, but you’re not sure where to start and you have no idea if your daydreams are realistic.

You go into big box stores, stare at the finishes, cabinets, and appliances there, and think – how do I choose the right one? How would this fit together? Who would I get to install it? And would I still like it five years from now? You don’t know the answers, so you sigh, get in your car, and drive home again.

Or maybe, you have LOTS of ideas. You’ve been browsing on Pinterest, Houzz, and flipping through home design magazines for a long time now. But you still haven’t figured out how to translate the beautiful images you love to look at into a remodel project that would suit your house and family.

Let’s work together on this.

Our Story

Great Kitchens & Baths is one of the most experienced and trusted home remodeling companies in east central Indiana. 

That’s because we’ve been helping people create spaces in their home that they absolutely LOVE for nearly 60 years.

Founded in 1961 by John and Betty West, we’re a family business to this day, run by Gary West (their son) and John West (their grandson). John began helping out in the company at the ripe old age of ten, as the shop sweeper (he officially joined as a qualified designer in 2003) and his sons, aged eight, seven, and two, will surely be starting their training any day now...!

We’re confident in our ability to handle any remodel or redesign project you might want done. And you can be confident that, over the course of the past six decades, we’ve dealt with every conceivable type of question, problem or design difficulty out there, so we’re 100% equipped to handle your needs.

We’ve seen lots of styles and trends come and go, but one thing has stayed the same: our family is here to provide great service and create dream living spaces for your family.

Our Mission

Great Kitchens & Baths may have been founded in 1961, but we have a 100% modern approach. 

Most crucially, we prioritize YOU every step of the way toward creating your dream living space.

We create innovative designs, pair them with high-quality and beautiful products from industry-leading manufacturers, and then construct those designs to transform your home into a place that’s designed to make everything you do there feel easy and great.

We want you to fall in love with your remodeled kitchen or bathroom, and the process of creating it to be as stress-free, risk-free and enjoyable as possible. 

Because this remodel is one of the best presents you’ll ever give to yourself, and it should be exciting and fun!

Schedule a time 
to talk to us

Because it’s time to stop dreaming, and take the first step you 
need to get the space that you want.
Take The First Step

How Great Kitchens & Baths Does It

You might not know which questions to ask or what details to pay attention to in your remodel, or how to choose a design that fits in with your particular lifestyle.

That’s okay. We’ll work with you to create a design that not only looks great but suits your needs and future priorities. We know which questions to ask and, more importantly, how to listen to you. 

Once you’re 100% happy with your design, our experienced, friendly construction team will arrive to bring your vision to life (and take care of your home like it’s their own in the process…)
Read More About Our Process

Our People Make Us Who We Are

Meet Our Team

Meet Our Team

John West, Lead Designer

Some early childhood memories for John included long trips to Jasper, IN to pick up loads of cabinets with his Dad (just to play Spiderman on the stacks of boxes that filled the back end), and building cardboard forts with his brother using empty appliance and cabinet packaging. 

John grew up in the business that his grandparents started and worked around the shop and on job sites during summer breaks (which wasn’t quite as fun as his fort-building days!)

He has degrees from Wabash College and Ball State University, and joined the company full-time in 2003. He earned his AKBD (Associate Kitchen & Bath Designer) certification from the NKBA in 2010. John lives with his wife Shelly (coincidentally from Jasper!) and three sons (Jackson, Lane, and Caden) in Yorktown. 

When not coaching, shuttling, or attending the boys’ various sports teams and activities, the family enjoys traveling together....usually to warmer climates with sand and salty air!

Gary West, Project Manager

Although still quite young at the time, Gary has been with the family business that his parents started from “the beginning”. For most of the company history he wore many hats… from designer to installer to project manager to chief window washer. 

Today, Gary focuses primarily on managing current projects, drawing on his many years of design and field experience to ensure that our clients get the highest quality results. He earned his Bachelor’s degree from Ball State University, and in 1995 he earned his CKD/CBD certifications (Certified Kitchen Designer and Certified Bath Designer).

In 2009, Gary was awarded with the prestigious CMKBD (Certified Master Kitchen and Bath Designer). He also has been very active in the National Kitchen & Bath Association (NKBA). He has sat on numerous committees and held many leadership positions within the association over the years, including the Indiana state Chapter President in 1981 and 1992 and the National President of the NKBA in 2001. 

Gary lives with his wife Deborah in Yorktown. They enjoy spending time with their six grandsons, traveling, and having their “lake time” at Dewart Lake.

Arlien Du Preez, Office Manager

One of the first questions you will ask Arlien when you hear her on the phone or meet her in the showroom is “Where are you from?” Australia? Nope. England? Try again! Even though she gets asked a lot, she will still greet you with a smile, and warmly tell you that she hails from South Africa. 

Arlien and her husband, Ruan (also from South Africa), live in Greenfield with their cat (an American citizen), Chewbacca. Before moving to the U.S., Arlien worked in the real-estate industry and developed a love for working with people and enjoyed seeing what people did to beautify and personalize their homes. 

While admittedly an avid HGTV watcher, Arlien and Ruan also enjoy hiking outdoors and traveling around the U.S. Recent mini-adventures include Chicago, Cleveland, Pittsburgh, Pensacola, and Niagara Falls. Arlien is also a self-described amateur baker and coffee snob. 

Jordan Garringer, Lead Carpenter

Carpenter by day, vocalist and guitarist on evenings and Sundays...Jordan is a man of many talents! Jordan and his wife Lacie attend Westminster Presbyterian Church where he leads music with guitar, bass guitar, and vocals most Sundays. He is currently in a 6-month period as Interim Worship Director. 

Having been in the construction industry since 2002, Jordan was the lead carpenter on the new Muncie Mission build from 2007 - 2008. Jordan enjoys golf, trucks, iced tea, and bacon (but not in that order). Jordan and his wife, Lacie, just welcomed their first child, a son named Taylor.
Come visit our showroom in Muncie, IN to talk to our team in person!

Our Awards

Best of Houzz 2025 Service

This professional was rated at the highest level for client satisfaction by the Houzz community.

Awarded in 2025

Muncie's Quest For The Best Gold 2024 Winner 

For Kitchen & Bath Remodeling

Awarded in 2024

Best of Houzz 2024 Service

Home Remodeler 

Awarded in 2024

Muncie's Quest For The Best Gold 2024 Winner   

Countertop Supply Company 

Awarded in 2024

Muncie's Quest For The Best Gold 2023 Winner 

For Kitchen & Bath Remodeling .

Awarded in 2023

Muncie's Quest For The Best Gold 2023 Winner   

Countertop Supply Company 

Awarded in 2023

Muncie's Quest For The Best Silver 2023 Winner

Home Remodeler 

Awarded in 2023

Best of Houzz 2022 Service
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded in 2022
Best of Houzz 2021 Design
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded in 2021
Muncie Area's Finest in 2021
For Home Contractor/ Repair/ Remodeling
Awarded in 2021
Best Builder/Home Remodeling Company - Client Satisfaction
Best of 2021 Reader’s Choice Awards for Ball State, Muncie, and Delaware County.
Awarded in 2021
Best of Houzz 2021 Service
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded in 2021
Best of Houzz 2020 Design
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded in 2020
Best Builder/Home Remodeling Company - Client Satisfaction
Best of 2020 Reader’s Choice Awards for Ball State, Muncie, and Delaware County.
Awarded in 2020
Best of Houzz 2020 - Client Satisfaction
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded in 2020
Best of Houzz 2019 - Client Satisfaction
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded in 2019
Best of Houzz 2018 - Client Satisfaction
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded on January 14, 2018
Best of Houzz 2017 - Client Satisfaction
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded on January 13, 2017
Best of Houzz 2017 - Client Satisfaction
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded on January 13, 2017
Best of Houzz 2016 - Client Satisfaction
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded on January 11, 2016
Best of Houzz 2015 - Client Satisfaction
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded on January 17, 2015

Best of Houzz 2014 - Client Satisfaction

This professional was rated at the highest level for client satisfaction by the Houzz community.

Awarded on January 30, 2014

Best of Houzz 2013 - Client Satisfaction
This professional was rated at the highest level for client satisfaction by the Houzz community.
Awarded on January 19, 2013
Muncie-Delaware County Chamber of Commerce
Longevity Award
50 years - 2011

50 Year Anniversary Ribbon Cutting
1961 - 2011
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